Delivery

It is our aim to dispatch orders within 1-2 working days of receipt and to inform you of any occasional out-of-stock situations, together with an estimated delivery date for those items.

Orders placed on a Friday afternoon or weekends will usually be dispatched on the following Monday, although we will make every effort to send orders received on Friday on the same day. Saturday delivery is available provided an order is received by 12:00 Friday, but please note that the Saturday option must be selected specifically. Please call if you have an urgent request.

Royal Mail 1st Class £4.00
DPD Next Day – Packet £7.35
DPD Next Day – Box £8.25
DPD Next Day by 10:30 £16.00
DPD Saturday Delivery £18.00
Europe £5.95
Rest of the World, exc Australia £7.95
Australia £8.95

 

Please note: If you place more than one order that we can dispatch in one delivery we will refund any excess postage paid back to PayPal or direct to your credit card.

We do not have a trade counter; should you wish to collect in person please call to make arrangements.

 

Returns

We are happy to accept non-required goods returned within 2 weeks of delivery for exchange or refund excluding delivery cost, provided they are unused and were not made to order, such as looms and assemblies.  We will endeavour to provide as economical a solution as possible where custom-made looms have been wrongly ordered and a modified version is required.

Please call beforehand to arrange for the return of goods.