We hope that you will find our new Shop easy and intuitive to use but if you have any difficulties at all, require further information or are looking for a product that is not yet uploaded, please do not hesitate to contact us either by telephone or email and we will be very pleased to help.
We are happy to open an account for ongoing business customers and quote discounts for larger quantities.
It is our aim to despatch orders within one working day of receipt and to inform you of any occasional out-of-stock situations, together with an estimated delivery date for those items. Orders placed at weekends will be despatched on Monday.
We aim to break even overall on delivery costs. For carrier deliveries we charge as close as possible to the amount we are charged by our carriers. Most online shop orders fit into small packets and cost £2.50 plus VAT by Royal Mail. Next day carrier deliveries cost £7.25 plus VAT up to 10 kgs (Orders placed on a Friday will be delivered on Monday - Saturday delivery is available providing an order is received by 14:00. Heavier items cost a little extra depending on weight and there are different rates for Scottish Highlands, Ireland , EU and Rest of the World. Various options, such as next day delivery, early morning and weekend deliveries are accessed by drop down boxes during the checkout process. This brief note is to give you an overview of delivery costs without you having to wade through the whole shop process just to find out.
We recycle wherever possible and you may receive your goods in reused packaging.
